1Warranty Policy

Engines: Covered by a 30-day warranty from the date of purchase (as indicated on the original tax invoice).
Gearboxes: Covered by a 7-day warranty from the date of purchase.

Mandatory Installation Requirements

Failure to strictly adhere to the following conditions will render any warranty null and void:

All engines and gearboxes must be installed by a qualified and approved automotive technician.
The radiator must be thoroughly flushed and cleaned prior to startup.
A new thermostat must be installed.
Engine oil, oil filter, and air filter must be replaced with new, approved parts.
Cam belts and fan belts must be replaced with new items.
Gearboxes must be refilled with new, correct-grade oil.
The engine unit must not be opened, modified, or tampered with under any circumstances.
The Heat Tac (heat indicator tab) affixed to the engine must not be removed, altered, or melted. A melted or missing Heat Tac indicates overheating and voids all warranty claims.

2Labour Charges & Transport Costs

Exclusion of Liability: MYM Auto World accepts no liability for labour charges, mechanical fees, towing costs, or courier/transport expenses incurred during installation, removal, diagnostic testing, or warranty returns.
Deliveries: Processing for standard orders takes 2 to 4 business days after payment has fully cleared. Deliveries are restricted to addresses within the borders of the Republic of South Africa.

Traffic Registration: All purchased engines must be registered with the relevant road traffic authorities within 21 calendar days from the invoice date. Late registrations will incur a penalty fee of R200.00 per invoice.
Lay-by & Reservation Deposits: Items reserved under a deposit or lay-by agreement will be held for a maximum of 30 calendar days. Failure to settle the balance within this period may result in cancellation and forfeiture.
Duplicate Invoices: A fee of R200.00 applies for the re-issuance or printing of lost invoices.

Replacement First: Refunds will only be granted if MYM Auto World is unable to supply a suitable replacement engine or gearbox unit.
Claim Process: Formal refund requests must be emailed to info@mymauto.co.za, accompanied by the reason for return and valid banking details.
Processing Lead Time: Refund requests are processed within 7 working days. Once approved and the unit is returned and inspected, payouts will be processed within 72 hours.

Price Adjustments: All prices are subject to stock availability and fluctuations in foreign exchange rates without prior notice.
Payment Clearance: Online card payments are securely handled via WalletDoc. Goods will only be dispatched or released once electronic funds transfers (EFT) or payments have fully cleared into MYM Auto World’s bank account.